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Announcements Archives - Natalie Crowe Designs | Web Design Company Australia

Category Archives: Announcements

Helping WordPress Website Owners Learn WordPress

Hey my lovelies,

Nat here, it’s been some time since I’ve blogged on my site..

I’ve been a little pre-occupied.

I don’t know whether you’ve been following Natalie Crowe Designs’ progress over the past 12 months.

But BIG things have been happening.

 

Perhaps we should start back October 2020….  Yes, that long ago…

I started completing a course on passive income generation through writing online course and turning ideas that have been sitting in my goal book since well before 2016..  into actual tangible results….

I’ve always loved being able to help people and use my skillset to do that.

During the vast majority of my business over the last 13 years, I’ve been teaching 1:2:1  via Skype or Zoom.

I’ve always offered tech support and been fairly predominant as a Website Developer in Maitland, Hunter Valley, Newcastle & Australia. Building Websites & Maintaining them for clients primarily on WordPress.

Following completing the course by a UK mentor mid November 2020, I opened up a Free Website Help group on Facebook and started a mailing list.

The Natalie Crowe Designs | Website Help & WordPress Help group has just surpassed 250 Members and my amazingly supportive online community spans countries through-out the World.

I love the diversity and the factor that no matter what time of day or night I’m online, there is always someone online who is happy to have a chat or the members are busily chatting amongst themselves.

In the group, I hold FREE Weekly TechTalks and Q&As for my community to connect with me and get help with their WordPress, Website & Tech Questions.

The group is growing and it’s meant that I can actually connect and support more website owners, but more than that, I love the idea of being of service! 🙂

My lovelies in my community have dubbed me “WordPress Expert”, “International Guru” ,”Website Wonder Woman” & “Fount of Tech Knowledge”

LOL   I laugh at their humor whilst I know I am a talented WordPress developer and passionate about troubleshooting issues, it always seems foreign being coined that type of thing.. it’s taking a little bit to get used to.

Then things got even more interesting!

January I committed to writing my first course….  Teaching WordPress website owners  to understand their website and how to use it.  It is such an important skillset for a WordPress website owner to have.

I held a couple of WordPress Focus Groups to engage my prospective audience and run my ideas by them.  The response was nothing short of mind blowing….

“When can we have access to this?”  

“I’d definitely be interested Nat, I’ve seen your teaching style in your Facebook group and it really appeals to me”

I ordered some new tech, started writing the content for the course and was set to start recording 1st of February…

As life does, we had a family emergency that took me away from my business for the whole of February..   I didn’t even get a chance to start the process..

March rolled around, and I was determined to get my course recorded….

MOST coaches tell you not to record a thing until you’ve sold the course….

That in itself gave me hives…  You know yourself how stressful it can be trying to plan things on the fly…. given how dynamic my life had been in the weeks beforehand there was no way I could consciously do that…

I knew there was a demand for my offering I’d already done the market research to see what my audience wanted.

Come 1st of March,  I spent every waking moment inbetween 1-2-1 clients, curating over 45+ course videos,  writing a 100 page self study guide and building an online learning environment using the WordPress + LearnDash integrated with Woocommerce. to allow me to create and sell my own courses on WordPress.

Between the 26th of March and the 31st of March I opened cart for my 1st round of WordPress 101 – 6 week Beginner’s course.  Helping you got from UNCERTAINTY to UNDERSTANDING Your WordPress website.

The course has been such a big hit.

I didn’t do a major launch,  I  marketed to my existing warm audience in my group and had 15 students enroll in the course.

That in itself was a epiphany…  this might actually work?

I can do so many things with this..

It’s scaleable..

I can HELP more people..

I can grow this and this amazing toolset of resources I’ve created  and it’s not impacting as significantly on my timing…

Better yet, because I can rinse and repeat… I don’t have to charge as much for it… and it makes it more affordable for my clients..

Now that I’ve done the basic social media setup, the email marketing …. this should take more than 7 hours of my time to facilitate lives and I can actually be amongst the process rendering my assistance..

I set the goals  –  OK = 8 Enrollments /  Good = 10 Enrollment  / Great = 12 Enrollments

As silly as it sounds.. I was so freaking excited at the prospects…
We reach 13 enrollments 90 minutes before

LOL if you need authentically genuine excitement … and potentially over the top enthusiasm.

This was the live on the 31st March once I discovered we smashed my 12 goal…

https://www.facebook.com/1466356574/videos/10226303386398825/

The Round 1 – Students board  after having to add further cards to my original 12 goal.

 

The course is currently in it’s First Week  as of the 15th of April.

I am so ecstatic that not only can I now offer to build websites & maintain them, I now have an online learning platform that I can facilitate WordPress Courses  – Teach others how to learn WordPress and improve their understanding and no doubt there will be more to come.

WordPress Websites, Courses & website help

This year, during the pandemic I have achieve so many things towards my end goal – “to make a difference “:)

I am still offering Website Development & Website Maintenance – you can check my website package pricing here .

I most definitely am still helping Website Owners 1:2:1 via Zoom on their Websites & Tech

I am now offering FREE Website Help, Tech Help & WordPress Help group on Facebook

And my NCDAcademy is now officially in operation with 15 amazing  students currently enrolled with the Waiting List for Round 2 – WordPress 101 is now available.

Join Natalie Crowe Designs FREE Website Help Group on Facebook

 

COVID-19 Rapid Response Websites Packages Australia

Coronavirus website packages | Natalie Crowe Designs | Online Learning Websites | Online Order Form WEbsites

Good Morning everyone,

Over the past few weeks, I’ve been working with clients who have been impacted severely by the Coronavirus. These businesses are all now either having to look to take ORDERS online or to start MEMBERSHIP/ONLINE LEARNING ENVIRONMENTS  for their clients to keep connected with them.  

It’s been heart breaking to watch and hear the updates and the impacts on my own family have been immense, we’re now limited to one income and I know there are so many businesses whom aren’t sure how they are going to get through this. I wanted to try and help as many as I can.

After  surveying prospects and following conversations within my  social networks there appeared to be a real need to be able to accept payments online for basic ORDER FORM type scenarios ie local bakery being able to take payments for their home delivered bread,  and the local cafe being able to facilitate online purchase of meals for delivery.   Also those homemade product businesses at our local markets that no longer can operate due to the social distancing laws here in Australia.   As well as for businesses that offer services to groups and individuals  such as local Gyms and  groups, specialists and those that offer face to face meetings needing to move to a more modern / online medium.  Those who need an ONLINE LEARNING  / MEMBERSHIP site where they can securely share content and provide to their customers.

After much spending the last two days crunching numbers and work out what would be the best option.  I’m pleased to introduce our  two new website packages specifically designed to help out clients who are needing to go online to continue doing business as a result of COVID-19, these packages have LONG TERM benefits, whilst they are designed to get you up and running ASAP, you will be able to grow and strength your online presence with these new packages.

I’ve put together full product pages for you for each package however here’s a quick run down on each:

NCD Quick Order + Website Package

One package focuses around an ONLINE ORDER FORM connected with STRIPE to accept payments online that go into your bank account within 2 business days. This website package contains a 5 page website, blog + 1 page custom order form with all the basic components you need to start selling online ASAP. This would be perfect for anyone selling a handful of items or have set priced items you’d like to sell online however are not wanting to worry about full blown ecommerce store with all the complications and setup.

Quick List inclusions:

  • 5 page website + blog
  • 1 page eCommerce order form connected to Stripe
    – Payments are processed within 2 business days and deposits the money less the fees to your bank account.
  • Setup of your Stripe Account on your behalf in order to accept payments online.
  • Setup of your custom order form.
  • 12 month Hosting, Domain & needed software licenses.
  • 12 months WordPress Backup & Updates Plan. usually $65 a month yours for 12 months included in the price.
  • Optimisation of your content & submission to the search engines once you’re ready to launch.

I’ve offered to cover $811 off the development price to help you out.

Learn More here:  COVID-19 RELIEF | NCD Quick Order+ Website Package


NCD Online Learning + Website Package.

The second package focuses on clients who want to SELL MEMBERSHIP or essentially COURSES ONLINE where you are able to create free & paid content including videos and other media to provide lessons and training for your prospective customers. This includes courses, their relevant modules, sections, lessons + quizzes in an easy to use dashboard for both Student and Teacher.

In terms of the technical site, we take all as of the hassle out of setting up the infrastructure of your online environment, we work with you to get the site up and running inclusive of up to 4 hours consultancy via Skype throughout the setup process, whether that be training, troubleshooting or working out the best form of action for you.

We also do all the setup for your VIMEO account (Video hosting account) and include 12 months subscription in the pricing.

We setup the Payment Gateways which include either PayPal or Stripe which means you won’t have to struggle trying to work out what needs to take place.

With the blog component to get you started we help you put together your first 4 blog posts during the initial setup which you can schedule to be released at your leisure.

We setup and integrate your social media platforms, including Google My Business and Facebook or preferred alternative and brand them to suit.

We offer the down to earth technical support, via Skype, Facebook Page Messenger, Phone & Email and support you through the process.

We take care of 12 months Website Backup & WordPress Updates

I’ve offered to cover $1280 off the development price to help you out.

LEARN MORE  here: COVID-19 RELIEF | NCD Online Learning+ Website Package

 

Don’t Put All Your Eggs In One Basket

Web Design - Don't put all your eggs in one basket - You need more than Social Media Presence. Hunter Valley, Web Design Australia

AN IMPORTANT REMINDER – Not to put all your eggs in one basket.

So we recently saw social media crash in a big way, some of you may or may not have noticed but many of the big social media platforms had a major meltdown earlier this week with many people unable to access their accounts, faults only being able to see partial posts – or see names but not content, and other were completely disconnected from their pages and unable to response to feedback, which meant users weren’t able to communicate with others.

Facebook Tweeted:

In the instance of business, this is such a massive issue, when you’ve focused solely on one form of communication with your prospects and customers. For example Facebook, or any other single platform . There’s such a great deal of risk there if something does go wrong.

Social Media Websites, Blogging and Email Marketing - Newsletters - Why you need to use a combination of platforms

Social media are tools to increase your exposure but shouldn’t be your sole point of contact with prospects and customers.

Whilst Facebook and other social media platforms are amazing tools, we don’t essentially own our pages, our contacts and communication. These means of contact are governed by an external source – policies and procedures and we really don’t have full control over any given platform… However, if something did go wrong and by chance your business page was part of a glitch that saw it either temporarily or permanently shut down, would you still be able to connect with your prospects? The answer for most people is No.

This is why it’s so important not to focus all of your attention on one platform and making sure the connections you have are meaningful that filter through to mediums that give you the ability to make backups, account for your communications and manually if need be engage with your community.

How do you connect with prospects outside of social media?

3 Ways to connect with prospects via your website.

  1. Start Your Own Business Website:
    First and foremost, I’d recommend getting a website or  making sure your current website is up to date so that you still have a consistent online presence that represents your business.
  2. Create an online Blog  for your business:
    Secondly I’d be setting up a blog for your business ideally on your own website where you share with your prospect at least once a month.
  3. Setup an email newsletter for your business: 
    And lastly I’d be getting yourself setup with a newsletter and means for your prospects to signup for a newsletter via your website, this can be done by setting up a free account with Mailchimp and connected to your website, so users can sign up for your newsletter.

All of these elements will ensure that irrespective of what’s happening in the social media world, you are still able to communicate with your following.

If any of you would like to arrange a free 30 minute Skype conversation to discuss your options, please feel free to contact us today either online via my contact us page,  via email support@nataliecrowedesigns.com or phone 0423285233

We’re back in the office full time as of 30th January! | Small Business Website Australia

Back To School Means Back to Work | Taking on new Small Business Websites Australia

BACK TO SCHOOL – MEANS YAY!!!!

We’re back to work full time!

With the end of January coming to a close,  we’ve been tying off the loose ends of what has been an exceptionally busy January developing website  for clients in the Hunter Valley, Australia.  

Although much humor came from conversations through-out social media – with many of our clients and members of the Facebook groups we’re a part of  – calling for January to be dubbed “Free Trial Month” for 2019. 

It seems there are quite a few of our fellow work at home parents; particularly here in Australia with the 6 weeks Christmas Holidays, feeling the pinch of change of routine, others just haven’t quite managed to get started or build moment. 

Natalie Crowe Designs on the other hand – has been quite the opposite!  With NSW School Holidays finishing up tomorrow; 30th of January, and our not so little bundle of joy heading back to school, we step into an another amazing opportunity to help as many clients as possible with their websites and strengthen the support and presence our clients have, and Natalie Crowe Designs is returning to fulltime work in the office.

 

So with that in mind we’re letting everyone know we’re taking new clients in as of 1st of February!

  • Do you need help with your website?
  • Perhaps your website needs a little TLC?
  • Natalie Crowe Designs offers affordable website help & mentoring
  • Contact Us Today for a FREE quote

We’re your friends in the business who genuinely want to see you succeed! Contact Us Today to discuss your options or to request a FREE Quote.

Natalie Crowe Designs Business Support Group

Website Migrations  Complete & we’re back in business.

Well Hello there!

We hope you’re all well, we’ve been in the office working our way through a  wealth of website migrations since our announcement in March earlier this year about  our now previous service provider announcing the end of life of their services. Read more about that here.

August 30th  we celebrated as we not only finished up all of those migrations and have just  completed the migration of our own website over to WordPress as well.

There’s still a few niggles with our own site but we’re working on that inbetween building up a few new ventures.

Natalie Crowe Designs Business Support Group – Find Us On Facebook

For those of you who don’t know.   Last year we started up a Natalie Crowe Designs Business Support Group Facebook Group in conjunction with our Natalie Crowe Designs Facebook page.

Natalie Crowe Design Free Business Support Group

This FREE support group has been created by Natalie Crowe Designs to enable members to ask questions and get support in regards to their businesses.

Natalie Crowe Designs is a website design and business mentoring business based in the Hunter Valley, New South Wales Australia. We work with businesses all over the world to build strong online presence and grow their businesses.

The group is a “Closed” group -which means the group can be found on Facebook however the contents of the group conversations is limited to members only.  Members are FREE to join and participate.

The aim of the group is to bring together an online community that not only empowers it’s members but acts as a powerful tool and supportive environment.

In addition to member contributions we’ll also be offering our own insight, knowledge and resources, motivational content, tips and tricks that will be supportive of those in our community.

We look forward to hearing from you and sharing as we grow the group. If you know someone who is looking to get a website or needs help with their websites. Please feel free to share this group.

 

Adobe Business Catalyst discontinued – Now what?

FOREWORD:  Business Catalyst IS being discontinued and is scheduled for deletion as of 26th of March 2020. Whilst this DOESN’T affect the majority of our clients,  there are a small number of clients in our database who will be impacted and we’ll be working with each of those businesses to complete their migration. Below you’ll find a run down of what we know and your options should you as a business owner be faced with Migrating Business Catalyst to WordPress

Over the last 3-4 years, Natalie Crowe Designs had already moved the majority of our client base over to WordPress or other platforms with the needs for more customised functionality and with our love for WordPress, the development freedom and in general the robust and diverse system, meant that we were able to deliver more for our amazing client base.

Here’s what we know about Business Catalyst  “End of Life”

In the early hours of this morning 27/3/2018; Australian Eastern Standard time, Natalie Crowe Designs, like the Hundreds of Thousands of other Business Catalyst users and  Business Catalyst partners, received word that Adobe has decided to discontinue Business Catalyst and would be phasing out the solution without offering an real alternative – other then to encourage it’s users find means of migrating to other systems.

This news has sent ripples through the BC community and caused much outrage at Adobe abandoning their partners, their clients  and the many businesses that are solely Business Catalyst focused.

Whilst we too feel this process is unjust, as there had been other alternative options for Adobe, “We” as a community have been graced with a “generous”  two year window between March 26th 2018  – March 26th 2020  before they will delete all site data related to their systems including any remaining websites / systems who haven’t migrated out of the system.

Below a screenshot of the email:

Much like many  of the Partners who allocated  thousands of dollars to come on board as a Lifetime Partner,  who bought into this system as it was practical and meant users had everything they needs within one interface, with the general consensus that partners are feeling as if they have been left high and dry in this circumstance.

Moving forward,  we will be working closely with our current client database  as well as implementing measures to migrate / rebuild our own website and future proof our own business, and then reaching out to the BC community to offer services to migrate business catalyst to wordpress.

I will post more on this process later and would encourage everyone to  take time to consider their options and work out the best plan of action for their business.

Web Design Hunter Valley | Why I’m changing the way I blog

2018 is flying by! We’ve made some massive changes to our business of late in terms of the website packages we’re now offering and we’ve just implemented a new blogging strategy to make our primary website blog – “NCD Corkboard” more enjoyable for readers as well as still offering a heap of information and resources to continue to support business owners.  Explore more about this below.

March Already?! Let’s Change things up a bit!

Hey wonderful people!

I can’t believe it’s March already, I know I’ve probably said this a few times in previous posts but I  feel like time has flown at a rapid rate.. There are so many things I want to birth forth in 2018 through this amazing little web designer and mentoring business I’ve built over the last 10 years..

Thus far in March, I’ve spent a great deal of time, focusing on identifying my own direction for this year, with my eye on the big things I want to achieve:

  • Growth in my business,
  • Clarity in my offering,
  • Ability to serve more business owners
  • and in general be of service. 
  • To increase my annual revenue ahead of the financial year,
  • To fund the lifestyle  and renovation budget for my family and for my personal life.
  • To growth my knowledge and experience as a business owner.

Whilst working IN my business for my website design and mentoring client, this time spent working ON my business is equally as valuable.  Giving me that clarity and insight to move forward in my business.  It’s almost as if I’ve spent most of the past 3 months just getting into the flow of business again after new year, and finding our feet for 2018. 

So? Why I am changing the way I share content on my Web Design Business Blog?

Over the last few years we’ve written 100s of blog posts whether that be in regards to:

  • Website or Business tips and tricks, 
  • the amazing clients we’ve worked with,
  • the various events or work we’ve completed
  • and happenings within our business and community  since we started blogging in 2011… 

However not all of this information is going to be ideal for every user and it’s not always going to be super helpful to have a heap of blog posts that are around  solving website problems, or specifically just on  WordPress or Search Engine Optimisation etc as the first thing you see when you read my blog. 

This goes for all clients, but particularly for new clients – or clients who aren’t quite at that point where this type of content is relevant for them.

It goes without saying, the search engines love the volume of information I share, nevertheless, I’m NOT writing for the search engines… I am writing for YOU… My beautiful business following.

I want you to be able to check in every month and see content you can relate to… I want you to be able to delve deeper into my resources  but also not be weighed down by the volume at any one topic as I do tend to craft multiple posts around topics I recognise as more challenging for my clients…

*super hero voice over*
NEVER FEAR!!   A SOLUTION IS HERE….!

Instead, as of the time of this blog post, I’ve created a new section of our website which will help provide all of this knowledge and resources I’ve wanted to share with all of you in a way that is not going to clog up the main Natalie Crowe Designs Business Blog. This will result in more enjoyable viewing and give users more freedom to explore our website and enjoy our main blog sharing.

So for the remainder of 2018, I’ll be posting at the end of each month a summary of the month that was, the insights I’ve learned and more… This will come to you via the NCD-Corkbard  also known as my regular blog page.

Under the FAQs tab however, you’ll find a second blog, which will contain articles on how to do various tasks, Tips and tricks and more.

I’ll answer commonly asked questions and share insight on functionality, as well as on topics like Search Engine Optimisation, Content writing, Managing your business and marketing your business as well as technical tutorials and any other resources I create that could help others.

This will eventually create a library of information to help you and other business owners make the most of their resources and grow and support their businesses.

I look forward to sharing my ideas with you.

If you’ve got any topics or questions you’d like asked feel free to ask them via our contact us page.

Thanks in advance Everyone.

Kind Regards,
Natalie Crowe.

New Website Prices / Website Packages | Hunter Valley Australia

New Website Package Prices Australia

Over the last 3 months we’ve been evaluating the type of products and services we’ve delivered most over the last 18 months, with the intent to tailor some new “off the shelf” packages for our clients.   After reviewing the most frequently purchased services, we came up with 4 main website types + 2 new packages that fit our target market.

6 New Website Packages | Tailored Website Pricing:

    • I’ve recently reviewed all of our most common packages or services clients have purchased in the last 18 months and converted those services into cost effective website packages. 

 

    • These new packages include 4 “off-the-shelf” packages and 2 “DIY” packages

 

  • We still offer custom quoting for any client who contains us, however these give prospects and idea in terms of their services.
  • Our 4 “Off-The-Shelf” packages include:
    • The STARTER website, 
    • The GROWTH website – which contains your all important blogging tools,
    • The FOUNDATION website package which focuses on setting up your online store &
    • The PREMIUM+ website package which is your  website, online store and blog package 
  • Our 2 “DIY” Website packages; DIY GROWTH & DIY PREMIUM+ , do not include website hosting or domain, or custom designed content. We simply lay the foundations for you.
  • Included in the service is the setup of the primary functionality of either the GROWTH (Website + Blog)  and PREMIUM+ (Website + Blog and Store) packages.
  • The peace of mind knowing your website is properly installed and configured version of WordPress, with the primary functionality, plugins and more configured and ready to go for you to design and add your content as desired, is one of the main benefits of these two DIY packages.

To learn more about these new packages visit our newly created page:
Website Prices | Natalie Crowe Designs
– Website Design & Business Mentoring Hunter Valley


Merry Christmas from Natalie Crowe Designs

 

Natalie Crowe Designs would like to extend a special thank you to all of our valued clients for all your support in 2015. We are so grateful to have had the experience working with you on your local businesses – building your websites and helping maintain them, supporting you all through the growth and expansion of your business through our business mentor programs and building your business presence online.

As 2015 comes to a close we reflect on the many projects we’ve worked on, the many people we’ve come into contact with and the many lessons we’ve learnt this year. Things like the knowing your worth and having your work boundaries, working with multiple personality types and multiple business structures.  The keys of clear communication and documentation and most importantly the amazing feelings received when you can look back on a job well done.

We have many client testimonials and reviews still to share with the world after our reviews last week came flooding in. I am OVERWHELMED by the amazing responses from all of you, and I am deeply moved by your kind words and expression of thanks for projects I have too put my heart and soul into.

There is so much more I’d like to say to all of you but most of all from the bottom of my heart.. THANKYOU for your support in 2015!

CHRISTMAS & NEW YEAR TRADING:

Our Office will be closed from 23rd of December through to the 11th of January.

We will be returning to the office with limited appointments available 11th January through to the end of the month due to school holidays.

We will resume regular operation as of the 1st of February 2016.

We look forward to bringing you more amazing developments! We’ll see you all in the new year!

And remember lovelies!
You are capable of anything you put your mind to… whilst you work for it… you are one step closer then if you have not done anything at all.. 2016 is going to be am amazing year for all of us and I am so excited for what 2016 holds for us.

Email Security | Trojan Horse Virus | Document.zip or IMG.zip

Hey all just a reminder to be vigilant with your email security. We’ve discovered that two local businesses on our mailing list have sent out an email with a zip file attachment that when opened triggers the virus to be sent to their entire email list..

These emails include:

First email:
Subject line: Fwd: Documents-323
Body message: Please look invoice attached.  
Attachment: document.zip

Second Email:
Subject line: Quotation Sheet_Snowman
Body:  Sent from my iPad
Attachment: IMG.zip

Both of these contain a trojan horse virus
AVG picked up both of these:
http://www.avgthreatlabs.com/au-en/virus-and-malware-information/info/trojan-horse-generic_s/?name=Trojan%20horse%20Generic_s.ELW&utm_source=TDPU&utm_medium=SCAN&PRTYPE=AVF

We highly recommend you upgrade your virus scanners to the latest version, scan your computer and make sure you’ve removed the files from your computer to avoid any contamination.

If you’ve by chance opened the email, you need to notify your contact list to avoid any further contamination and then address the issue accordingly.

As always, we recommend doing a regular back up of your computer to ensure if things like this happen that you are able to simply restore your computer to  the previous state.

If we can be of any assistance please let us know.
Thanks in advance.