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Time Archives - Natalie Crowe Designs | Web Design Company Australia

Category Archives: Time

Call Back Policy

Something that all small businesses need to do is put into place a policy or strategy as to what they’re going to do in relation to dealing with follow ups and “calling clients back”. How many hours a month are you wasting?

One of the biggest issues I’ve seen as a part of my own business is the extended time spent chasing up clients who show expressions of interest in your services but time and time again, one call, two calls, a few emails etc social media connections, later, you look back and see a massive  time loss during chasing those clients and their business.

After analyzing how many hours in a given month, We recorded a minimum 5-10 hours a month of accumulated time, following up calls or chasing clients for information.  Due to this,  Natalie  Crowe Designs has initiated a new policy in terms of Call Backs and follow ups.  In the instance of a first consultation we contact the client twice, if we can’t get hold of them, they’ll receive an automatic email notifying them that we have tired to contact them however we have been unsuccessful, should they wish to organise a scheduled appointment to discuss how Natalie Crowe Designs can best help them, please feel free to contact us on  – 0423285233 or reply.

Imagine what could be achieve with an extra 5-10 hours a month up your sleeve!

Time to set this weeks goals

As a means of focusing on being more productive, I’ve started pre-organising my week. Scheduling  events if I can help it and working with my time more efficiently.

I have been working on a list of tasks to complete which I have been  diligently working on, however whilst completing client paid work and my Search Engine Optimisation course, it’s been a slightly heavy workload. 

‘They’ believe that you should in order to achieve something you need to take ACTION and  realistically unless it’s life threatening, you should really only be spending 30-90 seconds to make a decision.  You can always CHANGE that decision if it’s not working out.  But 90 second tops! 

I made the decision this morning that I was going to take action and make a move on some of the tasks I had been procrastinating on for my own business and needed to make a move on for my client’s businesses.

5 Main Goals for this week.

1) Review & Complete outstanding modules for the SEO Course we’re completing by 5pm Thursday

2) Update NCD website with new portfolio items to generate more interest in the business.
Posting 20 updated client project photos by 5pm Tuesday afternoon.

EDIT:  ACTION TAKEN – I have completed the main part of this goal, but I’d like to style the gallery to make it more visually appealing.   Portfolio can be found here

3) Create achievable to-do list template to aid productivity:

You can download our basic template here:  Monday To Do List
We have created individual files for each day, but it’s just a matter of going in and changing the day.

4) Review and recreate NCD questionnaire with more focus on goals and benefits of our services rather technical jargon – Goal : to be more user friendly – by Wednesday 5pm

5) Write Minimum 2 new blog posts before 5pm friday.
although we’ve successfully completed this  goal TODAY,  I’d like to continue to post twice a day, and modify the goal  from posting twice a day  to sharing minimum of 2 blog posts a week.

Bonus:

6) By 5pm Friday I will have a schedule drafted for 22nd – 27th of October.

This is in addition to our regular client work.