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Business Management Archives - Natalie Crowe Designs | Web Design Company Australia

Category Archives: Business Management

Call Back Policy

Something that all small businesses need to do is put into place a policy or strategy as to what they’re going to do in relation to dealing with follow ups and “calling clients back”. How many hours a month are you wasting?

One of the biggest issues I’ve seen as a part of my own business is the extended time spent chasing up clients who show expressions of interest in your services but time and time again, one call, two calls, a few emails etc social media connections, later, you look back and see a massive  time loss during chasing those clients and their business.

After analyzing how many hours in a given month, We recorded a minimum 5-10 hours a month of accumulated time, following up calls or chasing clients for information.  Due to this,  Natalie  Crowe Designs has initiated a new policy in terms of Call Backs and follow ups.  In the instance of a first consultation we contact the client twice, if we can’t get hold of them, they’ll receive an automatic email notifying them that we have tired to contact them however we have been unsuccessful, should they wish to organise a scheduled appointment to discuss how Natalie Crowe Designs can best help them, please feel free to contact us on  – 0423285233 or reply.

Imagine what could be achieve with an extra 5-10 hours a month up your sleeve!