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Reviewing my last 10 years in business | Web Design Cessnock - Natalie Crowe Designs | Web Design Company Australia

Reviewing my last 10 years in business | Web Design Cessnock

10 Year Review | Natalie Crowe Designs | Web Design Cessnock , Web Design Hunter Valley, Web Design Maitland

3650 days of life and business lessons!

Wow! Wow! Wow! As we come to the closure of a decade and 2020 rolls on in. It’s amazing to take a look back at where we’ve come from and where we’re going in business. 3650 days?!  What did we do with them all?

The last 10 years have altered and changed my course tremendously. I’ve seen highs and lows in my personal life and business however the continual indicators show I’m onto a good thing here.

Business is growing, I’m busier than I’ve ever been. I’ve established myself and my brand as a strong local contender in various communities both online and offline and most importantly I’m enjoying the process and as I always intended… I’m HELPING people. Win Win!

Adapting to change – Same Great Services

Whilst technology has definitely changed and we’re more mobile or responsive device focused, the decade of instant gratification, social media and being able to find pretty much anything from the palm of your hand in a matter of seconds, has meant as a business owner we’ve needed to be adaptive and responsive to our clients needs.

 
Whilst much has change, we’ve built onto our service and have continued to offer the same great services only with more experience as a web designer and business mentor . These services include:  
  • Building new websites,
  • Improving existing websites,
  • Specialising in WordPress Websites,
  • Offering Website Help, Technical Support and Training,
  • Providing Website Management and monthly update packages,
  • Helping you get found through Search Engine Optimisation,
  • Engagement Marketing,
  • Provision of Hosting and domains,
  • Social Media setup and management
  • &  so more.
One of our primary aims of diversifying into these various elements is so that when you become a client of Natalie Crowe Designs, we offer a one stop shop.  Whether you’re in need someone to demystify the technological side of having a website or you just need a website expert to take care of things for you. We’ve got you covered.
 

Events that have shaped Natalie Crowe Designs

10 years is such a massive timeframe, and with the diversity of events that have occurred; some of them big, some of them small, all of them have contributed to the person I am and who I’ve become and how my business has evolved.

  • From deciding I wanted to help people with their websites and shaping that into a tangible business idea as a means of supporting myself, then that need and desire growing with the birth of my daughter.
  • Having to re-establish my life in the Hunter Valley, after an 8 year relation dissolving and continuing to make a living, working through Family Courts / Custody Battle that set me back $25k+ in legal fees all whilst simultaneously keeping our heads above water. My business supported us.

Web Design Cessnock | Web Design Maitand | Web Design Australia

An old Facebook Image  Also Used as a slideshow image from our website in 2015 celebrating 7 years in business.


  • Through moving 7 times before eventually generating & saving enough money through my business and finding a bank that would accept me as a self employed business owner, and validate that my business was more than a hobby in order to purchase our own home in the Hunter Valley.
  • To, continuing my studies getting additional qualifications and improving myself and expanding my services from not only WEB DESIGN but to BUSINESS MENTORING evolving my business into a one stop shop.
  • To supporting hundreds of local businesses over the years and through the growth and trajectory of my business being able to contribute to countless causes in our local community, donating thousands of dollars to help people get back on their feet, and utilise my experience to better themselves.
  • To finding the love of my life, having same sex marriage laws passed and to being able to get married which for the most part was funded by my ability to generate an income and paid outright which meant we didn’t have to go into debt to be able to bring our family together to celebrate our union.  Something I was so ecstatic about in 2018. 

I am so grateful and proud of each and every moment and what I’ve overcome to create a life that I love and a business that supports me and my goals.  Acknowledging, not all of these things are solely business related but they were possible due to my business or have have contributed as pieces of the puzzle that’s formed the Natalie Crowe Designs of today.


2020 – A year of continuing to offer enormous value & honouring my self worth

In 2020, I’ll be working closely on my message, whilst wanting to help people hasn’t changed, I have spent a great deal of time analysing my business and one thing is clear, I always go above and beyond. My clients are the most important part of my business but at times I’ve found myself over extending, over delivering and ultimately to my own detriment burning out.

$30,000 in uncollected payments, donations, volunteer work and unpaid accounts.

‘There’s always more’ mentality and my generosity can often get the better of me.  It’s been a few years now, but prior to our hourly price increase of $80/hr the tally of discounts alone given to the community in one 12 month span equated to close to $30,000!!

At the time I couldn’t even fathom that I’d discounted developments or not collected payments, volunteered a multitude of hours through that year / completed unpaid work, however it was clear, come the end of the year how burnt out and exhausted I was, how disappointed I felt not attaining the goals I’d set and how much that $30,000 would have made a difference in my life at the time if I’d only honoured my selfworth and trusted that my effort and contributions to all of these amazing causes was worth receiving payment.

Your time is worth the money & you are worthy of payment:

My aim for 2020 will be to shape my business in a way that still delivers enormous value for my beautiful clients, however values my worth, my time, my contributions and supports and nurtures healthy boundaries.

This year, will be the year that will enable me to set and reach my goals and still allows me to honour myself, avoid massive burnout that I’ve experience in the past and also enable be me carve out time to create new products and services, study further, connect with all of you and improve what I can offer you as a part of my web design and business mentoring services.

What to expect as of January 2020

In summary, 2020 will still very much be a year of service, I’m still going to offer the same amazing customer service, delivering enormous value through my products and services and doing my very best to continue to help and support your businesses in the best ways I know how.

I’ll be restructuring my pricing and packages a little to ensure that I’m honouring my boundaries,  however most of the modifications will be behind the scenes and all be it that it sounds a little confronting, I am enormously excited for the factor that implementing these new strategies will mean I’m utilising my time and resources better and I essentially will be able to engage and support more business owners and causes whilst simultaneously supporting and honouring myself.

I can not wait to share the progress of 2020 with you. From works in progress, completed projects, to resources and tools, tips and insights, causes and community events we’re getting behind and so much more.

If I can be of any assistance moving forward to help you establish and grow your online presence, provide website help and support please don’t hesitate to contact me. 

To have a chat about your requirements and start moving forward with your goals in 2020.


I would LOVE to arrange a FREE 30 Minute discovery call with you to discuss your options and help you get your goals underway!

Send a message via the form below or feel free to give me a call on 0423285233.

Natalie Crowe Designs
Web Design & Business Mentoring