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NCD Corkboard -Website Design Cessnock and Hunter Valley

Natalie Crowe Designs is a Hunter Valley based Website Design and Development business. We offer a variety of services in relation to setting up a new website, modifying or rebuilting existing websites, Logo Design, Facebook Styling, Computer help and Social Media. The NCDCorkboard Blog consists of Resources, Updates, Tips and Information in relation to getting a website, improving your existing website, managing your business and general updates from Natalie Crowe Designs.

Technology and Adversity

Thursday, July 24, 2014 - Permalink
Technology and Adversity  | Web Design Hunter Valley

Taking a different approach to  writing today, as it's been a over a month since we've been able to write to you all. The last four weeks have been  exceptionally busy, but more so than that, it's been a challenge here at Natalie Crowe Designs headquarters with Technology  posing a rather extreme level of adversity for us. 

Have you ever wondered or given a thought to what it would be like working within your niche or industry without the key tool in which you deliver services?  Well guess what? That's been an obstacle that we've been facing since early this month. We've had no internet service available, what's worse is that we weren't aware the extensive process that it would take in order to get the issue rectified, nor did we anticipate the time delays or additional issues to arise. 

As you can imagine, being a website design business and having our internet service go down, it's made production near impossible.  We sought out wireless internet and  have use of  multiple techniques to increase the service quality, antennas, different modems and suppliers, but have recently found we're in a "blind spot"  and are only going to get minimal coverage at best.  At the moment, we're using a particular setup and the download speed is barely enough to get the emails through. Which is frustrating to say the least, particularly when the issue was something that we couldn't predict happening.

As a result, we've been at a standstill. We've been advised that by early next week we should have a new line trenched and that with all going to plan we'll be back on the airwaves before the end of this month.

We can't apologise enough to our clients who have been  caught up in the delays, but we are working as quickly as we can to get the situation addressed.  

At this stage, we are offering quotes to clients wanting new work completed however, the quotes will not be able to be serviced until September due to the extensive time delays finalising work for our existing clients.

As a business owner, this has been exceptionally stressful and I can't stress enough to others, WHAT BACKUPS have you go in place for your business?   Don't be caught up in something like this, should circumstances out of your control impact you and your business. 

We cannot say Thank You enough to our amazing clients, they've been patient and  unbelievably forthcoming,  with clients more recently offering to have us in their home so we can continue our service provision.

We've spoken to a collegue 23/7/2014 who has said we are welcome to utilise their office in the short term  whilst  our technology issues addressed.

We're heading out there today, to make the most of this opportunity. 

We hope everyone has a great day today and we'll post up some additional blog posts  we've been working on in the down time. 

Thanks in advance.

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If you're looking for Affordable Website Design Pricing & Great Customer Service, Natalie Crowe Designs is your one stop shop when it comes to getting a website. We provide a range of packages to suit all needs and budgets, Whether you're just starting out or already established, wanting to sell online or need something custom developed for YOUR business. We can help!